2025 Application open for UIF Client Service Officer

Apply now for 2025 Application open for UIF Client Service Officer Gain public service experience through the PYEI youth employment programme.

The Department of Employment and Labour, working hand-in-hand with the Presidential Youth Employment Initiative (PYEI), has opened doors for young South Africans to build their careers through the 2025 Application open for UIF Client Service Officer. With 454 posts available nationwide, this initiative isn’t just another job advertisement — it’s a life-changing opportunity for young people seeking to gain valuable work experience, grow professionally, and contribute to improving government service delivery.

If you’ve recently completed your studies, are passionate about serving your community, and want to build a foundation in public administration, this is your chance to start your journey.

Understanding the UIF Client Service Officer Programme

The 2025 Application open for UIF Client Service Officer plays a crucial role in South Africa’s social protection system. It ensures that workers who lose their jobs, go on maternity leave, or become temporarily unable to work still receive some income. The Client Service Officer (CSO) is at the heart of this system, acting as the bridge between the UIF and the public.

Through this initiative, the Department of Employment and Labour aims to empower unemployed youth while enhancing the accessibility and efficiency of UIF services in communities across the country.

This programme is more than a job placement — it’s a practical training opportunity designed to prepare participants for future permanent roles in the public sector.

Application Deadline

Applications close on 31 October 2025.

Interested applicants are encouraged to submit their documents well before the closing date to avoid last-minute challenges.

Why This Opportunity Matters

In a country where youth unemployment remains one of the most pressing challenges, opportunities like these provide hope, dignity, and professional growth. Through the UIF Client Service Officer programme, participants will not only gain work experience but also build essential professional networks, acquire government service skills, and understand key administrative processes.

This initiative aligns with the Presidential Youth Employment Initiative (PYEI), which is committed to creating sustainable employment pathways for South Africa’s youth.

Positions and Locations

A total of 454 UIF Client Service Officer posts are available across South Africa. These positions are spread across multiple labour centres and satellite offices to ensure accessibility for applicants from both urban and rural areas.

Below is a breakdown of the key centres and the number of available posts:

Barberton Labour Centre – 16 posts
Bethal Labour Centre – 16 posts
Morgenzon Satellite Office – 12 posts
Carolina Labour Centre – 15 posts
Badplaas Satellite – 12 posts
Eerstehoek Labour Centre – 16 posts
Ermelo Labour Centre – 14 posts
Breyton Satellite Office – 12 posts
Lothair Satellite Office – 12 posts
Malelane Labour Centre – 9 posts
Komatipoort Satellite – 12 posts
KwaMhlanga Labour Centre – 10 posts
Mbibane Satellite – 12 posts
Mdutjana Satellite – 11 posts
Mokobola Satellite – 12 posts
Siyabuswa Satellite – 12 posts
Mashishing Labour Centre – 14 posts
Waterval Boven Satellite – 10 posts
Middelburg Office – 8 posts
Belfast Satellite – 10 posts
Hendrina Satellite – 10 posts
Machadodorp Satellite – 12 posts
Mbombela Labour Centre – 4 posts
Hazyview Satellite – 12 posts
White River Satellite – 12 posts
Mkhondo Labour Centre – 16 posts
Amersfoort Satellite – 12 posts
Volksrust Labour Centre – 17 posts
Sabie Labour Centre – 15 posts
Graskop Satellite – 12 posts
Casteel Satellite – 13 posts
Secunda Labour Centre – 11 posts
Leandra Satellite – 12 posts
Standerton Labour Centre – 14 posts
Balfour Labour Centre – 12 posts
Emalahleni Labour Centre – 1 post
Delmas Satellite – 10 posts
Ogies Satellite – 6 posts
Ga-Nala Satellite – 8 posts

These positions are spread widely to ensure equal opportunity and accessibility for young people across all regions of South Africa.

Eligibility Criteria

To be considered for the UIF Client Service Officer position, applicants must meet the following requirements:

Educational Qualification

Grade 12 / Senior Certificate / Matric is required.
(This makes it accessible for recent matriculants looking to enter the workforce.)

Experience

0 to 6 months relevant experience is preferred — meaning even those without prior formal work experience can apply.

Knowledge Required

Applicants should have or be willing to develop understanding in:

The Unemployment Insurance Act and Regulations
The Unemployment Insurance Contributions Act
The Public Finance Management Act (PFMA)
Protection of Personal Information Act (POPIA)
Treasury Regulations and Batho Pele Principles
UIF and Department of Labour Policies
Customer care principles

Skills and Competencies

To perform effectively, candidates should possess:

Strong communication skills (both verbal and written)
Computer literacy
Listening and interpretation abilities (especially regarding UIF legislation)
Conflict management
Time management
Customer relations
Analytical thinking
Interpersonal skills
Professional telephone etiquette

Duties and Responsibilities

Once appointed, UIF Client Service Officers will be responsible for:

Providing client screening services to help applicants access UIF benefits.
Processing applications accurately and efficiently.
Registering payment continuation forms for approved beneficiaries.
Performing administrative tasks in line with UIF policies and procedures.
Supporting departmental operations and ensuring clients receive quality service.

These duties help ensure that the UIF operates smoothly, efficiently, and transparently.

How to Apply

Applications can be submitted by hand or via email, depending on the labour centre.

When applying, make sure your documents are neatly organized and include the following:

A comprehensive CV
A certified copy of your ID
Certified copies of academic qualifications
Contact details for reference purposes
The correct reference number for the position you’re applying for

Each Labour Centre has its own submission address. Applicants must ensure they send their documents to the right email or physical address associated with the reference number provided for that specific location.

Selection Process

The selection process involves:

Screening applications to verify qualifications and compliance with job requirements.
Shortlisting candidates who meet the eligibility criteria.
Interviews and assessments to evaluate communication, professionalism, and knowledge of UIF-related services.

Successful applicants will then be placed in their respective labour centres for training and service.

Why Apply for the UIF Client Service Officer Programme?

Here are 23 key benefits of applying for this position:

Hands-on public service experience in a real government environment.
Nationwide opportunities, allowing you to apply near your community.
Skills development in administration, communication, and customer service.
Exposure to UIF and labour legislation.
Stepping stone toward permanent government employment.
Training and mentorship from experienced public servants.
Networking opportunities with professionals and officials.
Career growth through real-world government experience.
Boosted employability after completing the programme.
Contribution to community welfare by helping citizens access UIF benefits.
Professional work environment to develop discipline and responsibility.
Equal opportunity for all youth, including those from rural areas.
Improved communication and interpersonal skills.
Valuable inclusion on your professional CV.
Understanding of financial management and PFMA compliance.
Learning opportunity for administrative systems and processes.
Exposure to client service excellence standards in government.
Teamwork experience within diverse environments.
Improved confidence in professional communication.
Mentorship from government experts.
Platform to contribute to national service delivery.
Pathway into permanent employment opportunities.
Sense of purpose and achievement from serving fellow citizens.

These benefits make the UIF Client Service Officer position one of the most promising entry-level opportunities for unemployed youth in South Africa.

What Makes You a Strong Candidate?

To stand out from the crowd, you should:

Demonstrate a positive attitude and willingness to learn.
Be punctual, professional, and reliable.
Have a strong sense of ethics and accountability.
Show genuine interest in public service.
Be able to work well with people and manage stress.
Pay close attention to detail and follow instructions carefully.

These traits will not only help you secure the position but also ensure long-term success in your career journey.

Tips for a Successful Application

Use the correct reference number in your application.
Ensure all documents are certified and up to date.
Write a short, clear cover letter explaining why you’re a good fit.
Submit early — don’t wait until the deadline.
Double-check your contact details on your CV.
Stay professional in email communication.
Follow up politely after submission if necessary.

Impact on the Community

Beyond personal benefits, this initiative will strengthen the delivery of UIF services across South Africa. By increasing the number of Client Service Officers, the Department of Employment and Labour can reduce waiting times, improve client satisfaction, and enhance efficiency.

This creates a ripple effect — better services lead to stronger trust between the government and citizens.

Applications should be sent or hand delivered to the following addresses:

Deputy Director Labour Centre Operations: Barberton LC Private Bag X1634, Barberton, 1300 or hand deliver at Eurika Centre Shop no11, Nourse Street, Barberton. Or Email: Jobs-BBN@LABOUR.gov.za

Acting Deputy Director Labour Centre Operations: Bethal LC, Morgenzon Satellite Private Bag X1029, Bethal,2310 or hand deliver at 9 Vuyisile Mini Street, Bethal Or Email: Jobs-BTH@LABOUR.gov.za

Deputy Director Labour Centre Operations: Carolina LC, Badplaas and Eerstehoek Satellite Private Bag X718 Carolina 1185, Physical Address: No 9 Goud Street, Carolina 1185 Or Email: Jobs-CRL@LABOUR.gov.za

Acting Deputy Director Labour Centre Operations: Ermelo LC, Breyten and Lothair Satellite Private Bag X9054 Ermelo 2350,or deliver at Merino Trust Building, CNR De Jager and Joubert Street, Ermelo or Email: JobsEML@LABOUR.gov.za

Deputy Director Labour Centre Operations: Malelane LC and Komatipoort Satellite P.O Box 1112, Sidlamafa,1332.or hand deliver at 1st Floor ABSA Building, 19 Lorenco Road.Malelane,Or Email: Jobs-MLE@LABOUR.gov.za

Deputy Director: Labour Centre Operations: Kwamhlanga LC, Mbibane, Mdutjana, Mokobola and Siyabuswa Satellite Private Bag X4016, KwaMhlanga, 1022 or hand deliver at: Government Complex, Old Parliament, Building, Nr 6 KwaMhlanga or email: Jobs-KGA@LABOUR.gov.za

Acting Deputy Director Labour Centre Operations: Mashishing LC and Waterval Boven Satellite Private Bag X20081, Mashishing, 1120 or hand deliver at 51 De Klerk Street, Mashishing or Email: JobsLDB@LABOUR.gov.za

Deputy Director Labour Centre Operations: Middelburg LC, Belfast, Hendrina and Machadodorp Satellite Private Bag X251833, Middelburg, 1050 or deliver at Emily Hobhouse Building, 175 Cowen Ntuli Street, Middelburg. Or Email: Jobs-MDB@LABOUR.gov.za

The Deputy Director: Labour Centre Operations: Mbombela LC, Hazyview and Whit River Satellite Private Bag X 11298, Mbombela,1200. Or hand deliver at: Standard Bank Building, 29 Brown Street, Mbombela or via Email: JobsMBO@LABOUR.gov.za

For attention Acting Deputy Director: Labour Centre Operations: Mkhondo LC, Amersfoort and Volksrust Satellite Private Bag X34, Mkhondo, 2380 or hand deliver at: Balalas Building 42, Kotze Street, Mkhondo. Or Email: JobsPRT@LABOUR.gov.za

For attention Deputy Director: Labour Centre Operations: Sabie LC, Graskop and Casteel Satellite Private Bag X523, Sabie,1260 or hand deliver at: Old Spar Centre 10th Avenue Sabie Or Email: Jobs-SBI@LABOUR.gov.za

Deputy Director Labour Centre Operations: Secunda LC and Leandra Satellite Private Bag X9057, Secunda, 2302 or hand deliver at 4 Waterson Street, Sunset Park, Secunda Or Email: Jobs-SCU@LABOUR.gov.za

Deputy Director: Labour Centre Operations: Standerton LC and Balfour Satellite Private Bag X2001 Standerton 2430 or hand deliver at: 14C Vry Street Standerton 2430 Or Email: Jobs-STN@LABOUR.gov.za

Chief Director: Provincial Operations: Emalahleni LC, Delmas, Ogies and GaNala Satellite Private Bag X 7263, Emalahleni, 1035 Or hand delivery to Labour Building Corner Hofmeyer and Beatty Avenue, Emalahleni or Email: JobsWTB@LABOUR.gov.za

Contact Details for Enquiries

Applicants can reach out to the relevant officials for enquiries:

Mr. N. Makgaba – (013) 712 3066
Mr. C. Motanyane – (017) 647 2383
Mr. R. Mokoena – (017) 843 1077
Mr. Rathipe – (017) 819 7623
Ms. N. Ndhlovu – (013) 790 1528
Mr. L. Mokhasi – (013) 235 2368
Ms. J. Thwala – (013) 753 2844
Ms. L. Mashego – (017) 826 1883
Mr. S. Ndimande – (017) 631 2585
Mr. E. Masemola – (013) 653 3800

Final Thoughts

The 2025 Application open for UIF Client Service Officer is more than a job — it’s a gateway to growth, learning, and contribution. For many young South Africans, it represents a first step into the world of work, offering training, exposure, and a chance to make a real difference.

By joining this programme, you’re not just helping individuals access their UIF benefits — you’re strengthening South Africa’s public service and paving the way for your own future success.

Don’t wait. Submit your application before 31 October 2025 and take the first step toward a rewarding public service career.