Road Accident Fund (RAF) Administrative Assistant Vacancy 2025

Apply now for Road Accident Fund (RAF) Administrative Assistant Vacancy 2025. Learn about salary, duties, and how to submit your application.

Introduction: Why This Vacancy Matters

The Road Accident Fund (RAF) is more than just a government entity—it is a lifeline for thousands of South Africans who have been injured or lost loved ones in road accidents. Every year, the RAF provides financial support, rehabilitation, and compensation to accident victims, helping them rebuild their lives with dignity.

Behind this noble mission lies a dedicated team of professionals working tirelessly to ensure operations run smoothly. Among these professionals are Road Accident Fund (RAF) Administrative Assistant Vacancy 2025, whose role may seem small at first glance, but is crucial for the Fund’s ability to deliver services efficiently.

In 2025, the RAF announced a new vacancy for an Administrative Assistant in its Durban branch. This role is offered as a fixed-term contract for 36 months, with a competitive salary package and the opportunity to contribute to meaningful work that impacts communities across South Africa.

If you are passionate about administration, organized in your work, and looking to join an organization that makes a real difference, then the Road Accident Fund Administrative Assistant position may be the perfect opportunity for you.

In this guide, we’ll break down everything you need to know about the vacancy—from responsibilities, qualifications, and salary to application tips and career growth opportunities.

About the Road Accident Fund (RAF)

Before diving into the specifics of the role, it’s important to understand what the RAF is and why it exists.

What is the RAF?

The Road Accident Fund was established with a simple yet powerful mission:

Provide cover to all road users in South Africa.
Rehabilitate and compensate people injured in road accidents.
Promote road safety and awareness.

In a country where road accidents are unfortunately frequent, the RAF plays a vital role in providing financial support for victims. Its mandate includes covering medical expenses, loss of income, funeral costs, and even emotional support for families.

Why Work for the RAF?

Working at the RAF means joining an organization built on compassion, service, and accountability. Employees are not just fulfilling job descriptions—they are part of a larger mission to improve lives. For many, this is what makes RAF careers rewarding.

Job Overview: Administrative Assistant (Durban, 2025)

The advertised position is for an Road Accident Fund (RAF) Administrative Assistant Vacancy 2025 based in Durban, KwaZulu-Natal, under Division 3300. It is a fixed-term contract for 36 months, making it an excellent opportunity for professionals looking to gain hands-on experience in a respected national organization.

Quick Snapshot

Job Title: Administrative Assistant
Location: Durban, KwaZulu-Natal
Reference No: 6009
Type: Fixed Term Contract (36 months)
Grade: T.A.S.K Grade 06
Salary: R244,732 per year
Closing Date: 26 September 2025

The salary is competitive for an entry-level administrative role, especially considering the job security of a government-linked organization.

🎯 Purpose of the Job

The primary purpose of this role is to provide administrative support to Officers, Senior Officers, and Team Leaders. Administrative Assistants are the backbone of office efficiency, ensuring that paperwork, communication, and office coordination run without disruptions.

Think of this role as the engine oil in a car: not always visible but absolutely essential for smooth performance.

Key Performance Areas (KPAs)

The RAF has clearly outlined the key performance areas for this role. These provide a roadmap of what the successful candidate will do daily.

1. Compliance Administration

Maintain accurate documentation.
Ensure compliance with internal policies and standards.
Keep updated on internal business goals and procedures.
Support internal audits and controls.

2. Office Coordination

Follow up on outstanding matters.
Manage requests and ensure timely responses.
Maintain office supplies and stationery.
Validate and verify information before capturing.
Keep systems updated with accurate data.
Assign reference numbers and allocate matters to the right team members.
Draft and send letters to stakeholders.

3. Document and Records Management

Maintain filing systems aligned with RAF’s filing plan.
Retrieve documents when requested.
Ensure confidentiality and security of sensitive information.
Record incoming documentation accurately.

4. Meeting Support

Schedule appointments and manage team diaries.
Confirm meetings with stakeholders.
Track outstanding matters and follow-ups.
Provide logistical support for meetings.

In essence, the Administrative Assistant acts as a central hub of information flow and coordination within the Durban branch.

Qualifications and Experience Required

The RAF has set clear minimum qualifications and experience requirements.

Matric or Grade 12 certificate (essential).
At least 1 year of experience in a medical administrative field or a similar environment.
Experience in the medical field is an added advantage.

This means that even entry-level professionals can apply, as long as they have some relevant administrative experience.

Competencies Needed

To succeed in this role, applicants must demonstrate a mix of behavioral and technical competencies.

Behavioural Competencies

Planning and organization – Ability to manage time and resources.
Emotional intelligence – Staying calm and professional under pressure.
Ethics and values – Strong integrity in handling sensitive documents.
Client service orientation – Ensuring that clients are treated with care and respect.

Technical Competencies

Computer literacy – Proficiency in MS Word, Excel, PowerPoint.
Administrative skills – Filing, document handling, scheduling.
Information access – Knowing how to retrieve and verify information quickly.
Writing skills – Ability to draft letters and reports.
Basic financial acumen – Understanding budgets and cost tracking.
SCM process knowledge – An added advantage for procurement-related tasks.

Salary and Benefits

The RAF offers a salary of R244,732 per year for this role. While benefits are not explicitly mentioned in the advert, government-linked organizations often provide:

Medical aid contributions.
Pension or provident fund options.
Leave benefits (annual, sick, and possibly study leave).
Career development opportunities through training.

Given the 36-month contract, this position also offers job stability compared to shorter contracts.

Application Process

Applying for the Road Accident Fund Administrative Assistant 2025 vacancy is straightforward, but applicants must carefully follow instructions to avoid disqualification.

Step 1: Prepare Your Documents

Updated CV (with clear employment history and references).
Certified copy of Matric/Grade 12 certificate.
Certified copy of ID document.
Proof of relevant experience (letters of service, references, etc.).
Any other supporting qualifications.

Step 2: Apply Online

Applications must be submitted via the official RAF careers page or through the provided online link. Email or hand-delivered applications will not be accepted.

Step 3: Follow-Up

Only shortlisted candidates will be contacted. If you do not hear from RAF within six weeks after the closing date, consider your application unsuccessful.

Step 4: Vetting

Shortlisted candidates may undergo:

Security vetting.
Employment verification checks.
SAQA verification for foreign qualifications.

📝 Tips for a Successful Application

Tailor your CV – Highlight administrative and organizational experience.
Use keywords – Include phrases like document management, compliance administration, and office coordination.
Keep it professional – Avoid unnecessary details; keep your CV clear and concise.
Show attention to detail – Proofread your application to avoid errors.
Highlight medical admin experience if you have it—it’s a plus.

🌱 Career Growth Opportunities

Starting as an Administrative Assistant at the RAF can open doors to:

Senior Administrative Officer roles.
Team Leader or Supervisor positions.
Specialized roles in records management, finance administration, or legal admin.

Employees also gain valuable exposure to the insurance, medical, and legal sectors, which can be beneficial for future career moves.

🛡️ Why This Role is Important

The Administrative Assistant may not always be in the spotlight, but their contributions are vital. By ensuring compliance, managing documents, and supporting smooth office operations, they enable officers and managers to focus on serving the public.

Every letter sent, every file maintained, and every meeting scheduled contributes to the RAF’s mission of helping road accident victims.

✅ Conclusion

The Road Accident Fund Administrative Assistant vacancy in Durban (2025) is more than just a job—it’s an opportunity to join a meaningful mission. With a competitive salary, structured responsibilities, and career growth potential, this role offers a stable and rewarding path for individuals passionate about administration.

If you have strong organizational skills, a passion for serving others, and a desire to contribute to a national cause, then this vacancy may be the stepping stone you’ve been waiting for.

The closing date is 26 September 2025—so don’t delay. Prepare your documents, apply online, and take the first step toward a fulfilling career with the RAF.