Application open now for 2025. Discover PG Glass’s Work Integrated Learning Opportunities in South Africa. Gain hands-on experience.
If you’ve ever dreamed of starting a career with a company that values craftsmanship, innovation, and people, the Work Integrated Learning Opportunities at PG Glass offer the perfect launchpad. This exciting initiative by PG Group, South Africa’s leading glass manufacturing and fitting company, provides real-world learning experiences to help young people bridge the gap between education and employment.
From customer service and contact centre training to finance, HR, and auto glass repair, these programmes are designed to prepare South Africa’s youth for meaningful, long-term careers. Whether you’re a recent graduate, a technical student, or an eager first-time job seeker, PG Glass offers a professional, inclusive, and dynamic learning environment that sets you up for success.
About PG Glass: A Trusted South African Brand
PG Glass has been a household name in South Africa for decades. As part of the PG Group, the company stands at the forefront of innovation in automotive and building glass replacement services.
With more than 110 Fitment Centres nationwide, PG Glass delivers exceptional services that include:
- Auto glass replacement and repair
- PG Glass Medic® chip repair
- Windscreen wiper replacements
- TempSecure window installations
- Building glass solutions for homes and offices
They also operate a 24-hour customer contact centre, handling everything from insurance claims to product enquiries — ensuring that every customer receives professional, reliable, and friendly service.
PG Glass prides itself on quality, safety, and authenticity, using only genuine glass products such as Shatterprufe®, Safevue®, Armourplate®, LLumar®, and PG SmartGlass®.
The Vision Behind the Work Integrated Learning Programme
The PG Glass Work Integrated Learning (WIL) programme was created to empower young South Africans through education and skills development.
In a country where many young people struggle to find employment despite having qualifications, PG Glass aims to bridge that gap by providing hands-on work experience and exposure to real business operations.
The company’s learning programmes include:
- YES Programme (Youth Employment Service)
- Learnerships
- Graduate Development Programmes
- Technical and vocational training initiatives
These programmes not only provide training but also open doors to future employment opportunities within the PG Group and beyond.
Main Objective of the Programme
The goal of this initiative is simple yet powerful — to create a future-ready workforce by developing essential skills in communication, technical proficiency, leadership, and customer service.
The WIL programme recruits young, passionate individuals who are ready to learn, grow, and contribute to South Africa’s evolving glass and manufacturing sector.
Each role is designed to provide specific on-the-job experiences and mentorship opportunities that help candidates build confidence and expertise.
Roles Available in the Work Integrated Learning Programme
PG Glass offers several exciting learning pathways depending on your career interests and qualifications. Each role is designed to provide real-world skills, mentorship, and exposure to different areas of the business.
1. Contact Centre Trainee
Overview:
As a Contact Centre Trainee, you’ll be the first point of contact between PG Glass and its customers. You’ll handle inbound calls, emails, and customer queries, ensuring every customer enjoys a seamless experience.
Key Responsibilities:
- Provide efficient and friendly customer service across multiple communication channels.
- Handle customer queries, complaints, and requests with professionalism.
- Process insurance claims and coordinate with fitment centres.
- Maintain accurate records of customer interactions and transactions.
Ideal Candidate:
Someone with great communication skills, patience, and a genuine interest in helping others. If you enjoy solving problems and delivering top-notch service, this role is perfect for you.
2. Autoglass Trainee
Overview:
This role focuses on hands-on technical training in the installation, repair, and replacement of automotive glass. You’ll learn to work with different vehicle models and advanced glass technology while ensuring safety and precision.
Key Responsibilities:
- Replace and repair vehicle windscreens and windows.
- Perform PG Glass Medic® chip repairs.
- Use specialized tools and safety procedures.
- Deliver high-quality service to customers on-site or in workshops.
Ideal Candidate:
Someone with good hand-eye coordination, attention to detail, and a love for working with vehicles. Technical or mechanical aptitude is an advantage.
3. Customer Service Consultant
Overview:
As a Customer Service Consultant, you’ll manage the front desk of a PG Glass Fitment Centre, providing professional operational support to both staff and customers.
Key Responsibilities:
- Greet and assist walk-in customers.
- Process internal sales and service requests.
- Ensure compliance with PG Group’s operating standards.
- Support business operations and maintain accurate records.
- Step into a leadership role when the Fitment Centre Manager is unavailable.
Ideal Candidate:
A confident communicator with a passion for customer experience, teamwork, and organization. This is a great opportunity for individuals who enjoy multitasking and taking responsibility.
4. Human Resources & Finance Trainee
Overview:
If you’re pursuing a career in business administration, finance, or human resources, this role provides valuable exposure to PG Glass’s corporate operations.
Key Responsibilities:
- Support HR and Finance teams with administrative duties.
- Assist with payroll, budgeting, and employee records.
- Participate in recruitment, onboarding, and employee engagement initiatives.
- Learn about workplace compliance, labour laws, and financial reporting.
Ideal Candidate:
An organized, detail-oriented person with strong numerical and communication skills. If you’re eager to learn how businesses function behind the scenes, this position is for you.
Qualifications and Requirements
To qualify for the PG Glass Work Integrated Learning Opportunities, applicants must meet specific criteria.
Basic Requirements:
- Must be a South African citizen.
- Aged between 18 and 29 years (you must already be 18).
- Currently unemployed and available for the full duration of the programme.
- Never registered for the YES4Youth Programme before.
- No criminal record.
- Self-motivated, with strong attention to detail and initiative.
- A driver’s license is advantageous, but not required.
Educational Qualifications
PG Glass welcomes candidates with various academic backgrounds, from matriculants to tertiary graduates.
Minimum Qualification:
- Matric (Grade 12)
Higher Education Qualifications (HET):
- Business Management
- Operations Management
- Retail Management
- Marketing Management
Nated (N6) Qualifications:
- Management Assistant N6
- Business Management N6
- Office Management N6
- Supply Chain Management N6
- Engineering Studies (Fitting & Turning) N6
- Human Resources Management N6
- Financial Management N6
- Call Centre-related Qualifications
This wide range of qualifications means there’s a role for almost every kind of learner — whether you’re technically inclined or business-oriented.
Essential Skills for Success
PG Glass seeks candidates who not only have the right qualifications but also demonstrate key interpersonal and professional skills.
Core Skills Include:
- Excellent interpersonal and communication abilities.
- Strong telephonic and customer service skills.
- Computer literacy — proficiency in MS Office applications.
- High attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively.
- A commitment to quality, professionalism, and integrity.
These skills form the foundation of your success in any PG Glass role, preparing you for a rewarding career in customer service, business, or technical operations.
What Makes PG Glass a Great Place to Learn
PG Glass believes in nurturing potential and creating opportunities for young people to thrive. Here’s what makes this learning programme so valuable:
1. Hands-On Experience
You’ll gain real-world exposure in a professional environment — applying what you’ve learned in the classroom to real business situations.
2. Mentorship from Industry Experts
Every trainee receives guidance from experienced professionals who are passionate about sharing their knowledge and supporting your growth.
3. Career Growth Opportunities
Many participants go on to secure permanent roles within PG Glass or the broader PG Group. The programme serves as a stepping stone to long-term employment.
4. Inclusive and Supportive Environment
PG Glass promotes diversity and inclusion, ensuring all participants feel valued and respected regardless of their background.
5. Skill Development
The structured learning approach helps you develop both technical and soft skills, including teamwork, problem-solving, and leadership.
6. Contribution to the Economy
By training and employing young people, PG Glass contributes directly to reducing youth unemployment and boosting South Africa’s skilled workforce.
PG Glass’s Commitment to Employment Equity
PG Group and its subsidiaries are equal opportunity employers, committed to promoting fairness, equity, and diversity in the workplace.
Hiring decisions are based on merit and potential, without discrimination related to race, ethnicity, religion, gender identity, national origin, or disability.
This commitment ensures a balanced, inclusive workplace where everyone has an equal chance to succeed and grow.
The Application Process
If you meet the eligibility requirements and are ready to begin your journey with PG Glass, here’s how to apply:
- Prepare a comprehensive CV highlighting your education, skills, and relevant experience.
- Write a motivational cover letter explaining why you want to join the Work Integrated Learning Programme.
- Submit your application through the official PG Group recruitment portal or designated platform.
- Shortlisted candidates will be contacted for interviews or assessments.
Remember, this opportunity is highly competitive, so make sure your application stands out by showcasing your enthusiasm, professionalism, and readiness to learn.
Career Paths Beyond the Programme
Completing the PG Glass Work Integrated Learning Programme opens doors to several exciting career opportunities, including:
- Customer Service Representative
- Fitment Centre Supervisor
- Contact Centre Agent
- HR Assistant or Coordinator
- Finance Clerk
- Sales Consultant
- Technical Glass Technician
PG Glass values internal talent and often prioritizes programme graduates for future job openings, helping you build a sustainable career within the organization.
Final Thoughts: Start Your Future with PG Glass
The Work Integrated Learning Opportunities at PG Glass are more than just a training programme — they’re a chance to grow, learn, and launch your career with a trusted South African brand.
By joining PG Glass, you’ll become part of a company that values quality, innovation, and people. You’ll work alongside passionate professionals, gain practical experience, and build the confidence to excel in your chosen field.
This opportunity is ideal for young South Africans who want to move from education into meaningful employment — contributing to the country’s future while developing their own.
If you’re ready to take that first big step toward your career success, PG Glass invites you to apply and be part of their journey to shaping a brighter, more skilled South Africa.